Amazonka.Connect.Types.AgentContactReference

Documentation

data AgentContactReference

Information about the contact associated to the user.

See: newAgentContactReference smart constructor.

Constructors

AgentContactReference'

Fields

• agentContactState :: Maybe ContactState

  The state of the contact.

• channel :: Maybe Channel

  The channel of the contact.

• connectedToAgentTimestamp :: Maybe POSIX

  The time at which the contact was connected to an agent.

• contactId :: Maybe Text

  The identifier of the contact in this instance of Amazon Connect.

• initiationMethod :: Maybe ContactInitiationMethod

  How the contact was initiated.

• queue :: Maybe QueueReference
• stateStartTimestamp :: Maybe POSIX

  The epoch timestamp when the contact state started.

Instances

FromJSON AgentContactReference

Defined in Amazonka.Connect.Types.AgentContactReference

Methods

parseJSON :: Value -> Parser AgentContactReference

parseJSONList :: Value -> Parser [AgentContactReference]

Generic AgentContactReference

Defined in Amazonka.Connect.Types.AgentContactReference

Associated Types

type Rep AgentContactReference :: Type -> Type

Methods

from :: AgentContactReference -> Rep AgentContactReference x

to :: Rep AgentContactReference x -> AgentContactReference

Read AgentContactReference

Defined in Amazonka.Connect.Types.AgentContactReference

Methods

readsPrec :: Int -> ReadS AgentContactReference

readList :: ReadS [AgentContactReference]

readPrec :: ReadPrec AgentContactReference

readListPrec :: ReadPrec [AgentContactReference]

Show AgentContactReference

Defined in Amazonka.Connect.Types.AgentContactReference

Methods

showsPrec :: Int -> AgentContactReference -> ShowS

show :: AgentContactReference -> String

showList :: [AgentContactReference] -> ShowS

NFData AgentContactReference

Defined in Amazonka.Connect.Types.AgentContactReference

Methods

rnf :: AgentContactReference -> ()

Eq AgentContactReference

Defined in Amazonka.Connect.Types.AgentContactReference

Methods

(==) :: AgentContactReference -> AgentContactReference -> Bool

(/=) :: AgentContactReference -> AgentContactReference -> Bool

Hashable AgentContactReference

Defined in Amazonka.Connect.Types.AgentContactReference

Methods

hashWithSalt :: Int -> AgentContactReference -> Int

hash :: AgentContactReference -> Int

type Rep AgentContactReference

Defined in Amazonka.Connect.Types.AgentContactReference

type Rep AgentContactReference = D1 ('MetaData "AgentContactReference" "Amazonka.Connect.Types.AgentContactReference" "amazonka-connect-2.0-IAACrecRcUS5AABe9BOFyN" 'False) (C1 ('MetaCons "AgentContactReference'" 'PrefixI 'True) ((S1 ('MetaSel ('Just "agentContactState") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe ContactState)) :*: (S1 ('MetaSel ('Just "channel") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe Channel)) :*: S1 ('MetaSel ('Just "connectedToAgentTimestamp") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe POSIX)))) :*: ((S1 ('MetaSel ('Just "contactId") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe Text)) :*: S1 ('MetaSel ('Just "initiationMethod") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe ContactInitiationMethod))) :*: (S1 ('MetaSel ('Just "queue") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe QueueReference)) :*: S1 ('MetaSel ('Just "stateStartTimestamp") 'NoSourceUnpackedness 'NoSourceStrictness 'DecidedStrict) (Rec0 (Maybe POSIX))))))

newAgentContactReference :: AgentContactReference

Create a value of AgentContactReference with all optional fields omitted.

Use generic-lens or optics to modify other optional fields.

The following record fields are available, with the corresponding lenses provided for backwards compatibility:

$sel:agentContactState:AgentContactReference', agentContactReference_agentContactState - The state of the contact.

$sel:channel:AgentContactReference', agentContactReference_channel - The channel of the contact.

$sel:connectedToAgentTimestamp:AgentContactReference', agentContactReference_connectedToAgentTimestamp - The time at which the contact was connected to an agent.

$sel:contactId:AgentContactReference', agentContactReference_contactId - The identifier of the contact in this instance of Amazon Connect.

$sel:initiationMethod:AgentContactReference', agentContactReference_initiationMethod - How the contact was initiated.

$sel:queue:AgentContactReference', agentContactReference_queue - Undocumented member.

$sel:stateStartTimestamp:AgentContactReference', agentContactReference_stateStartTimestamp - The epoch timestamp when the contact state started.

agentContactReference_agentContactState :: Lens' AgentContactReference (Maybe ContactState)

The state of the contact.

agentContactReference_channel :: Lens' AgentContactReference (Maybe Channel)

The channel of the contact.

agentContactReference_connectedToAgentTimestamp :: Lens' AgentContactReference (Maybe UTCTime)

The time at which the contact was connected to an agent.

agentContactReference_contactId :: Lens' AgentContactReference (Maybe Text)

The identifier of the contact in this instance of Amazon Connect.

agentContactReference_initiationMethod :: Lens' AgentContactReference (Maybe ContactInitiationMethod)

How the contact was initiated.

agentContactReference_queue :: Lens' AgentContactReference (Maybe QueueReference)

Undocumented member.

agentContactReference_stateStartTimestamp :: Lens' AgentContactReference (Maybe UTCTime)

The epoch timestamp when the contact state started.