| Copyright | (c) 2013-2023 Brendan Hay |
|---|---|
| License | Mozilla Public License, v. 2.0. |
| Maintainer | Brendan Hay |
| Stability | auto-generated |
| Portability | non-portable (GHC extensions) |
| Safe Haskell | Safe-Inferred |
| Language | Haskell2010 |
Amazonka.Connect.Types.MediaConcurrency
Description
Documentation
data MediaConcurrency Source #
Contains information about which channels are supported, and how many contacts an agent can have on a channel simultaneously.
See: newMediaConcurrency smart constructor.
Constructors
| MediaConcurrency' | |
Fields
| |
Instances
Arguments
| :: Channel | |
| -> Natural | |
| -> MediaConcurrency |
Create a value of MediaConcurrency with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:channel:MediaConcurrency', mediaConcurrency_channel - The channels that agents can handle in the Contact Control Panel (CCP).
$sel:concurrency:MediaConcurrency', mediaConcurrency_concurrency - The number of contacts an agent can have on a channel simultaneously.
Valid Range for VOICE: Minimum value of 1. Maximum value of 1.
Valid Range for CHAT: Minimum value of 1. Maximum value of 10.
Valid Range for TASK: Minimum value of 1. Maximum value of 10.
mediaConcurrency_channel :: Lens' MediaConcurrency Channel Source #
The channels that agents can handle in the Contact Control Panel (CCP).
mediaConcurrency_concurrency :: Lens' MediaConcurrency Natural Source #
The number of contacts an agent can have on a channel simultaneously.
Valid Range for VOICE: Minimum value of 1. Maximum value of 1.
Valid Range for CHAT: Minimum value of 1. Maximum value of 10.
Valid Range for TASK: Minimum value of 1. Maximum value of 10.