| Copyright | (c) 2013-2023 Brendan Hay |
|---|---|
| License | Mozilla Public License, v. 2.0. |
| Maintainer | Brendan Hay |
| Stability | auto-generated |
| Portability | non-portable (GHC extensions) |
| Safe Haskell | Safe-Inferred |
| Language | Haskell2010 |
Amazonka.ConnectContactLens.Types
Description
Synopsis
- defaultService :: Service
- _AccessDeniedException :: AsError a => Fold a ServiceError
- _InternalServiceException :: AsError a => Fold a ServiceError
- _InvalidRequestException :: AsError a => Fold a ServiceError
- _ResourceNotFoundException :: AsError a => Fold a ServiceError
- _ThrottlingException :: AsError a => Fold a ServiceError
- newtype SentimentValue where
- SentimentValue' { }
- pattern SentimentValue_NEGATIVE :: SentimentValue
- pattern SentimentValue_NEUTRAL :: SentimentValue
- pattern SentimentValue_POSITIVE :: SentimentValue
- data Categories = Categories' {}
- newCategories :: Categories
- categories_matchedCategories :: Lens' Categories [Text]
- categories_matchedDetails :: Lens' Categories (HashMap Text CategoryDetails)
- data CategoryDetails = CategoryDetails' {}
- newCategoryDetails :: CategoryDetails
- categoryDetails_pointsOfInterest :: Lens' CategoryDetails [PointOfInterest]
- data CharacterOffsets = CharacterOffsets' {}
- newCharacterOffsets :: Natural -> Natural -> CharacterOffsets
- characterOffsets_beginOffsetChar :: Lens' CharacterOffsets Natural
- characterOffsets_endOffsetChar :: Lens' CharacterOffsets Natural
- data IssueDetected = IssueDetected' {}
- newIssueDetected :: CharacterOffsets -> IssueDetected
- issueDetected_characterOffsets :: Lens' IssueDetected CharacterOffsets
- data PointOfInterest = PointOfInterest' {}
- newPointOfInterest :: Natural -> Natural -> PointOfInterest
- pointOfInterest_beginOffsetMillis :: Lens' PointOfInterest Natural
- pointOfInterest_endOffsetMillis :: Lens' PointOfInterest Natural
- data RealtimeContactAnalysisSegment = RealtimeContactAnalysisSegment' {}
- newRealtimeContactAnalysisSegment :: RealtimeContactAnalysisSegment
- realtimeContactAnalysisSegment_categories :: Lens' RealtimeContactAnalysisSegment (Maybe Categories)
- realtimeContactAnalysisSegment_transcript :: Lens' RealtimeContactAnalysisSegment (Maybe Transcript)
- data Transcript = Transcript' {}
- newTranscript :: Text -> Text -> Text -> Text -> Natural -> Natural -> SentimentValue -> Transcript
- transcript_issuesDetected :: Lens' Transcript (Maybe [IssueDetected])
- transcript_id :: Lens' Transcript Text
- transcript_participantId :: Lens' Transcript Text
- transcript_participantRole :: Lens' Transcript Text
- transcript_content :: Lens' Transcript Text
- transcript_beginOffsetMillis :: Lens' Transcript Natural
- transcript_endOffsetMillis :: Lens' Transcript Natural
- transcript_sentiment :: Lens' Transcript SentimentValue
Service Configuration
defaultService :: Service Source #
API version 2020-08-21 of the Amazon Connect Contact Lens SDK configuration.
Errors
_AccessDeniedException :: AsError a => Fold a ServiceError Source #
You do not have sufficient access to perform this action.
_InternalServiceException :: AsError a => Fold a ServiceError Source #
Request processing failed due to an error or failure with the service.
_InvalidRequestException :: AsError a => Fold a ServiceError Source #
The request is not valid.
_ResourceNotFoundException :: AsError a => Fold a ServiceError Source #
The specified resource was not found.
_ThrottlingException :: AsError a => Fold a ServiceError Source #
The throttling limit has been exceeded.
SentimentValue
newtype SentimentValue Source #
Constructors
| SentimentValue' | |
Fields | |
Bundled Patterns
| pattern SentimentValue_NEGATIVE :: SentimentValue | |
| pattern SentimentValue_NEUTRAL :: SentimentValue | |
| pattern SentimentValue_POSITIVE :: SentimentValue |
Instances
Categories
data Categories Source #
Provides the category rules that are used to automatically categorize contacts based on uttered keywords and phrases.
See: newCategories smart constructor.
Constructors
| Categories' | |
Fields
| |
Instances
newCategories :: Categories Source #
Create a value of Categories with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:matchedCategories:Categories', categories_matchedCategories - The category rules that have been matched in the analyzed segment.
$sel:matchedDetails:Categories', categories_matchedDetails - The category rule that was matched and when it occurred in the
transcript.
categories_matchedCategories :: Lens' Categories [Text] Source #
The category rules that have been matched in the analyzed segment.
categories_matchedDetails :: Lens' Categories (HashMap Text CategoryDetails) Source #
The category rule that was matched and when it occurred in the transcript.
CategoryDetails
data CategoryDetails Source #
Provides information about the category rule that was matched.
See: newCategoryDetails smart constructor.
Constructors
| CategoryDetails' | |
Fields
| |
Instances
newCategoryDetails :: CategoryDetails Source #
Create a value of CategoryDetails with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:pointsOfInterest:CategoryDetails', categoryDetails_pointsOfInterest - The section of audio where the category rule was detected.
categoryDetails_pointsOfInterest :: Lens' CategoryDetails [PointOfInterest] Source #
The section of audio where the category rule was detected.
CharacterOffsets
data CharacterOffsets Source #
For characters that were detected as issues, where they occur in the transcript.
See: newCharacterOffsets smart constructor.
Constructors
| CharacterOffsets' | |
Fields
| |
Instances
Arguments
| :: Natural | |
| -> Natural | |
| -> CharacterOffsets |
Create a value of CharacterOffsets with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:beginOffsetChar:CharacterOffsets', characterOffsets_beginOffsetChar - The beginning of the issue.
$sel:endOffsetChar:CharacterOffsets', characterOffsets_endOffsetChar - The end of the issue.
characterOffsets_beginOffsetChar :: Lens' CharacterOffsets Natural Source #
The beginning of the issue.
characterOffsets_endOffsetChar :: Lens' CharacterOffsets Natural Source #
The end of the issue.
IssueDetected
data IssueDetected Source #
Potential issues that are detected based on an artificial intelligence analysis of each turn in the conversation.
See: newIssueDetected smart constructor.
Constructors
| IssueDetected' | |
Fields
| |
Instances
Create a value of IssueDetected with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:characterOffsets:IssueDetected', issueDetected_characterOffsets - The offset for when the issue was detected in the segment.
issueDetected_characterOffsets :: Lens' IssueDetected CharacterOffsets Source #
The offset for when the issue was detected in the segment.
PointOfInterest
data PointOfInterest Source #
The section of the contact audio where that category rule was detected.
See: newPointOfInterest smart constructor.
Constructors
| PointOfInterest' | |
Fields
| |
Instances
Arguments
| :: Natural | |
| -> Natural | |
| -> PointOfInterest |
Create a value of PointOfInterest with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:beginOffsetMillis:PointOfInterest', pointOfInterest_beginOffsetMillis - The beginning offset in milliseconds where the category rule was
detected.
$sel:endOffsetMillis:PointOfInterest', pointOfInterest_endOffsetMillis - The ending offset in milliseconds where the category rule was detected.
pointOfInterest_beginOffsetMillis :: Lens' PointOfInterest Natural Source #
The beginning offset in milliseconds where the category rule was detected.
pointOfInterest_endOffsetMillis :: Lens' PointOfInterest Natural Source #
The ending offset in milliseconds where the category rule was detected.
RealtimeContactAnalysisSegment
data RealtimeContactAnalysisSegment Source #
An analyzed segment for a real-time analysis session.
See: newRealtimeContactAnalysisSegment smart constructor.
Constructors
| RealtimeContactAnalysisSegment' | |
Fields
| |
Instances
newRealtimeContactAnalysisSegment :: RealtimeContactAnalysisSegment Source #
Create a value of RealtimeContactAnalysisSegment with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:categories:RealtimeContactAnalysisSegment', realtimeContactAnalysisSegment_categories - The matched category rules.
$sel:transcript:RealtimeContactAnalysisSegment', realtimeContactAnalysisSegment_transcript - The analyzed transcript.
realtimeContactAnalysisSegment_categories :: Lens' RealtimeContactAnalysisSegment (Maybe Categories) Source #
The matched category rules.
realtimeContactAnalysisSegment_transcript :: Lens' RealtimeContactAnalysisSegment (Maybe Transcript) Source #
The analyzed transcript.
Transcript
data Transcript Source #
A list of messages in the session.
See: newTranscript smart constructor.
Constructors
| Transcript' | |
Fields
| |
Instances
Arguments
| :: Text | |
| -> Text | |
| -> Text | |
| -> Text | |
| -> Natural | |
| -> Natural | |
| -> SentimentValue | |
| -> Transcript |
Create a value of Transcript with all optional fields omitted.
Use generic-lens or optics to modify other optional fields.
The following record fields are available, with the corresponding lenses provided for backwards compatibility:
$sel:issuesDetected:Transcript', transcript_issuesDetected - List of positions where issues were detected on the transcript.
$sel:id:Transcript', transcript_id - The identifier of the transcript.
$sel:participantId:Transcript', transcript_participantId - The identifier of the participant.
$sel:participantRole:Transcript', transcript_participantRole - The role of participant. For example, is it a customer, agent, or
system.
$sel:content:Transcript', transcript_content - The content of the transcript.
$sel:beginOffsetMillis:Transcript', transcript_beginOffsetMillis - The beginning offset in the contact for this transcript.
$sel:endOffsetMillis:Transcript', transcript_endOffsetMillis - The end offset in the contact for this transcript.
$sel:sentiment:Transcript', transcript_sentiment - The sentiment of the detected for this piece of transcript.
transcript_issuesDetected :: Lens' Transcript (Maybe [IssueDetected]) Source #
List of positions where issues were detected on the transcript.
transcript_id :: Lens' Transcript Text Source #
The identifier of the transcript.
transcript_participantId :: Lens' Transcript Text Source #
The identifier of the participant.
transcript_participantRole :: Lens' Transcript Text Source #
The role of participant. For example, is it a customer, agent, or system.
transcript_content :: Lens' Transcript Text Source #
The content of the transcript.
transcript_beginOffsetMillis :: Lens' Transcript Natural Source #
The beginning offset in the contact for this transcript.
transcript_endOffsetMillis :: Lens' Transcript Natural Source #
The end offset in the contact for this transcript.
transcript_sentiment :: Lens' Transcript SentimentValue Source #
The sentiment of the detected for this piece of transcript.